- Operating System
- Pre-installed Windows 11 Home Chinese version with new interface, efficient layout, personalized widgets, automatic screen mirroring, rich app ecosystem, support for DirectX 12 Ultimate, DirectStorage, Auto HDR.
- Customer Service
- 7-day return, 15-day exchange, 2-year warranty, no reason return policy, nationwide warranty, JD new replacement.
- Online Support
- Product managers and quality inspectors available for 1-on-1 assistance with product usage, system updates.
- Maintenance Standards
- Free warranty period (from purchase date) for various components such as CPU, memory, hard drive, motherboard (2 years), power adapter, graphics card, laptop screen, laptop keyboard (2 years), optical drive, CPU fan/heat sink module, whole machine, other components (1 year), LCD screen of all-in-one computers, battery (6 months), chassis (drawing board, indicator lights, switch lights), accessory parts (3 months).