- Media Coverage
- Featured and recommended by major media outlets including Oprah’s Favorite Things, ELLE, ABC, Mashable, Yahoo!, Popular Science, Allrecipes, and more.
- Battery vs Rechargeable Models
- Main difference is power source and body finish (glossy for battery, matte for rechargeable).
- Grinding Fineness
- Adjustable grind settings available for daily PRO, fine pepper, and Max spice containers; produces fine granules but not powder.
- Cleaning
- Transparent spice containers are washable by hand but not dishwasher safe; grinding core and lid should be dried thoroughly if washed. The grinder body should not be washed; clean with a damp cloth.
- Spice Container Capacity
- 85 ml (holds approx. 75 g sea salt or 45 g pepper); recommended to fill only up to 3/4 capacity for optimal performance.
- Grinding Interruption
- Usually caused by low battery power or moisture in the spice outlet; solutions include replacing batteries with high-power ones and cleaning the outlet by adjusting grind settings and removing damp spices.
- Ready to Use
- Products are manufactured in a cleanroom environment meeting pharmaceutical standards; no washing or sterilization required before first use.
- Spice Leakage
- Some residual spice may remain after use; gentle shaking and use of a tray recommended for easy cleaning.
- Warranty
- 1-year warranty on the main unit covering non-human damage with free repair service.